User Access

If you have forgotten, lost or never received your previously authorised EMSA Extranet username/password all you have to do is the following.

How to retrieve your username

  • Use the “forgot username” function in the login form at
  • The system will send you an email with the username associated to your email account.

How to retrieve, reset or create your password


  • You will receive a token by email that looks like this (tip: check your spam tray if you can’t find it)


  • This email with the token contains a link that will lead to a page like this.

(be careful, do not to include the blank space before the full stop!)

  • After submitting your username/token you will be able to reset your own password